Course access help

Use one account. Let us match the purchase.

If the course does not appear under the email you used, submit one request below. Do not create additional Heartbeat accounts while the request is pending.

Keep sensitive payment data out of this form.

Never submit a password, full card number, bank information, or security code. A receipt reference or Stripe payment ID is enough when available.

Purchase and account
Access issue
Confirmation

Requests are verified against payment records before course access changes.